Privacy Policy

The PROPFTX (“PropFTX”or “We” or “Us”) is owned and operated by PROPFTX Private Limited, a company incorporated under the Companies Act, 2013 with its registered office at No.GF01,Elegant Habitat,7th cross, 2nd Block Garden villas, Bhyraveshwara Nagar Bangalore-560072 the operator of the website and mobile application (referred to as the “Platform”), is dedicated to safeguarding your privacy and the information you provide while using the platform. We greatly value the trust you have in us, and to maintain the trust, we adhere to the highest security standards for securing transactions and protecting your information (referred to as “Your Information”).

This Privacy Policy forms an integral part of the Terms of Use as stated on the Website and App. By incorporating this Privacy Policy, it becomes an essential component of the Terms of use. the terms “You”, “Your”, “User”, and “Subscriber” in this Privacy Policy will have the same contextual meaning unless defined otherwise.

PropFTX recognizes the significance of your trust in us, which is why we prioritize secure communication and customer information privacy. To understand our information-gathering and dissemination practices, please read the following statement. Kindly note that this Privacy Policy is subject to change at any time without notice. To stay informed about any updates, we recommend reviewing this policy periodically.

This Privacy Policy is considered an electronic record under the Information Technology Act, 2000, in accordance with the rules and regulations established therein. As an electronic record, it is generated by a computer system and does not necessitate any physical, electronic, or digital signature.

Information we collect

We may collect personal information when you create an account, use our services, or interact with our platform. personal information refers to the data collected that can be used to uniquely identify or contract you. The scope of personal information, as mentioned in this privacy policy, shall include, but not be limited to:

  • Your name and address
  • Your email and contact/other contact information
  • Your date of birth, gender
  • Your financial records
  • Information regarding your transactions on the website/apps (including transaction history)
  • Your financial information such as bank account information or credit card or debit card or UPI or other payment instrument details
  • IP address
  • Any other additional elements of "Sensitive Personal Data or information" as defined in the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data and Information) Rules, 2011, enacted under the Information Technology Act, 2000
  • Identification code of your communication device, used to access the Website/App or interact with any Company entity
  • Any other information provided during your registration process, if applicable, on the website/app.

Non Personal Information

Non-Personal information refers to data that does not specifically identify an individual and cannot be used to contact, locate, or identify a person. This information may include but is not limited to:

  • Information related to the type of device you use to access the platform, such as device model, operating system, browser type, and screen resolution.
  • Data regarding your interactions with the platform, such as the pages visited, actions taken, and the duration and frequency of your visits.
  • Information collected through cookies, pixel tags, and other tracking technologies to enhance user experience, understand user preferences, and analyze website traffic.
  • Data that has been compiled and grouped to provide general insights and trends without identifying any specific individual.
  • General data related to age, gender, geographic location, or other attributes that do not directly identify you.
  • Data that has been stripped of any personal identifiers, rendering it impossible to associate with a specific individual.

Purpose of Collection and Use of Information

  • The data we gather on the platform will be utilized to operate and enhance the platform, ensure a smooth experience, facilitate transactions between users, analyze user behavior and preferences, and for other legitimate business purposes of PropFTX.
  • PropFTX will never sell your data to third parties; we will only share your data with third parties if we have your consent and if it is required by law.
  • PropFTX requests that you refrain from providing any personal information, personally identifiable information, or sensitive personal information unless explicitly requested by PropFTX during the registration or other relevant process. PropFTX does not collect any personal information unless you provide it to us voluntarily.
  • PropFTX reserves the right, at its sole discretion, to delete or remove any information that you have provided or uploaded if PropFTX finds that such information violates the terms of this Privacy Policy. PropFTX will not be liable to you for any such deletion or removal.
  • PropFTX will comply with all applicable laws in relation to the collection, use, and disclosure of personal information.
  • You agree that PropFTX may contact you and deliver information or targeted advertisements, administrative notices, and any other communication relevant to your use of the Platform.
  • This includes communication that is sent to you even if you are registered on a Do Not Disturb (DND) list.
  • PropFTX may use your personal information to contact you for a variety of reasons, such as:
    • To provide you with information about our products and services
    • To send targeted advertisements
    • To send administrative notices
    • To communicate with you with other information that is relevant to your use of the platform
  • You may opt out of receiving marketing communications from PropFTX at any time by clicking the “Unsubscribe” link at the bottom of any marketing email.

Security and Safeguards

  • The company’s Privacy Policy and the security controls and practices implemented to protect your personal information shall meet the requirements of section 43A of the Information Technology Act, 2000.
  • Section 43A of the Information Technology Act, 2000 requires organizations to implement reasonable security practices and procedures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
  • PropFTX implements robust security precautions and measures to protect your data and ensure the confidentiality of your information in accordance with applicable laws. These safeguards are designed to prevent unauthorized access, misuse, alteration, or disclosure of your personal and non-personal data. Our security protocols are regularly updated and aligned with industry standards to provide a safe and secure environment for our users in compliance with applicable laws.
  • However, we cannot guarantee the absolute security of the information you provide to the company, and we are not liable for any unauthorized access, disclosure, alteration, or destruction of your information despite our security measures.
  • It is essential for you to take adequate physical, managerial, and technical safeguards on your end to maintain the integrity and security of your data, including personal information, while using the platform.
  • The company provides employees training on data security and security and privacy.

Your Consent

  • You have the option to withdraw your consent to the collection and use of your personal data at any time. To do so, please contact us at [email].
  • Please note that if you withdraw your consent, certain services or features may no longer be available to you.
  • If you believe that there are any inaccuracies in your personal data, you can request to correct them, and we will take necessary and reasonable steps to rectify any inaccuracies upon your request.
  • Under certain circumstances, you have the right to request the deletion/erasure of your personal data, particularly if it is no longer necessary for the purpose for which it was collected. PropFTX will comply with such requests unless there are legal or regulatory reasons that require us to retain your data.
  • In the event of any changes to our privacy policy, we will inform you accordingly. If you do not agree to the updated policy, you have the right to withdraw your consent and close your account.

Data Retention and Deletion

  • PropFTX will retain your information for the duration necessary to fulfill the purpose stated in this privacy policy or as required by applicable laws. Your information will only be used in accordance with the privacy policy.
  • In certain circumstances, PropFTX may retain your information to prevent fraud or abuse, to exercise our legal rights, defend against legal claims, or as required by law. Once the retention period of your personal information expires, PropFTX will actively delete or destroy such personal information from PropFTX systems.
  • The duration for which PropFTX will retain your personal information will be determined based on the specific purpose for its collection. In certain cases, PropFTX may need to retain your personal information for an extended period to prevent fraud or abuse.
  • PropFTX may retain your personal information to defend against legal claims. This may include retaining your personal information for a period of time after a legal claim has been filed against PropFTX.
  • PropFTX may be required to retain your personal information by law. This may include retaining your personal information for a period of time after you have requested its deletion.
  • PropFTX may retain your personal information in anonymized form for analytical and research purposes. This means that PropFTX will remove any information that could be used to identify you from your personal information.

Link to Other Websites

PropFTX may contain links to other websites. These websites are not operated by PropFTX and PropFTX not responsible for the privacy practices of these websites. When you clink on a link to another website, you, will be leaving PropFTX website and your browsing activity will be subject to the privacy policy of the other website.

Disclosure Regarding the Security Of Bank Details

We take the security of your bank details seriously and have implemented measures to protect your personal and financial information.

Our payment processing partners are compliant with the Payment Card Industry Data Security Standard (PCI DSS), which is a set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information maintain a secure environment.

However, there is always a risk of unauthorized access, use, or disclosure of your personal and financial information. We recommend that you protect your account information, use two-factor authentication (2FA) when accessing your account, and regularly monitor your account for any unauthorized activity. If you suspect any unauthorized activity, please contact us immediately.

By making an investment, you acknowledge and accept the risks associated with the security of your bank details and personal information. Our company is not liable for any losses incurred due to unauthorized access, use, or disclosure of your personal and financial information.[VM1] [VM1]Business to confirm compliance.

Your Rights and Choices

We obtain your consent before collecting and processing your personal information, and we only use your information for the purposes outlined in this privacy policy. We provide you with the right to access, correct, and delete your data, as well as the right to object to processing and data portability. You can opt out of receiving marketing communications from us at any time.

If you would like to exercise any of these rights, or if you have questions or concerns about your personal information, please contact us using the contact information provided at the end of this policy. We will respond to your request as soon as reasonably possible, and in any event, within the timeframes required by applicable law.

If you request the deletion of your personal information, we may not be able to provide you with the services you have requested or may be required by law to retain certain information.

You have choices about the types of marketing communications you receive from us. You may opt out of receiving marketing emails by following the instructions in the email or by contacting us using the contact information provided at the end of this policy. We may still need to send you certain transactional or administrative messages related to your account or the services we provide, even if you have opted out of marketing communications.

You have the right to:

  • request that we provide you with a copy of the personal information we hold about you, and request that we transmit that information to another controller, where technically feasible;
  • withdraw your consent to the processing of your personal information at any time. Withdrawing your consent may not affect the lawfulness of any processing we have conducted based on your consent before its withdrawal;
  • odge a complaint with a supervisory authority if you believe that we have violated your rights or applicable law. We may need to verify your identity before responding to any request or inquiry related to your personal information.


PropFTX’s Website and App are intended solely for adults. PropFTX does not knowingly collect personally identifiable information from children under the age of 13. If you are a parent or a legal guardian of a child under the age of 13 and believe your child may have visited our platform please contact us using the contact information provided at the end of this policy.

To Improve the Service

  • PropFTX may share your information with third parties, including our group/affiliate entities, service providers, and business partners, to provide you with the requested services and improve your overall experience on the Platform. These third parties are bound by confidentiality obligations and are not allowed to use your information for any other purposes.
  • Access to your personal information will be provided to some of our employees strictly on a need-to-know basis to ensure the proper functioning of the Platform and to provide you with the requested services.
  • PropFTX employees with access to your personal information are bound by confidentiality agreements and are trained in handling data in a secure and confidential manner. PropFTX will take every precaution to protect your personal information and limit its access to authorized personnel only.
  • PropFTX may share your information in compliance with legal requirements, court orders, or to protect our rights, safety, or the other rights and safety of others. Additionally, in the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or new owners.
  • PropFTX will not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent. However, aggregated and anonymized data may be shared with third parties for analytical and research purposes.
  • While PropFTX takes necessary precautions to safeguard your information, we cannot guarantee the security of information shared over the internet or through electronic means. There is always a risk that your personal information could be intercepted or compromised, and you acknowledge this risk when using the platform.
  • While the company has implemented measures to secure the personal information collected, it is important to acknowledge that the open nature of the internet exposes such information to potential access by unauthorized entities, software, or codes (referred to as “Hackers”). The PropFTX disclaims all liability for any unauthorized access to information by Hackers.

Global Standards Adherence

This Privacy Policy has been formulated in accordance with the prevailing regulations and laws of the India. We are committed to upholding the highest standards of data protection and privacy for our users. In addition to complying with Indian laws, we recognize the importance of adhering to global privacy standards.

For residents of the European Union (EU), our practices align with the General Data Protection Regulation (GDPR), which establishes stringent guidelines for the processing and protection of personal data. For residents of the United States of America (USA), we adhere to the standards set forth by the California Consumer Privacy Act (CCPA) and other relevant regulations applicable to data privacy in the United States.For residents of UAE, we adhere to Constitution of the UAE (Federal Law 1 of 1971) Crimes and Penalties Law (Federal Law 31 of 2021, abrogating Federal Law 3 of 1987) Federal Decree Law No. 34 of 2021 on Combatting Rumors and Cybercrimes and other relevant regulations applicable to data privacy applicable in the region.

By utilizing our services, users from different regions implicitly consent to the terms outlined in this Privacy Policy, acknowledging the specific provisions tailored to their respective jurisdictions. We are committed to continually monitoring and updating our practices to ensure ongoing compliance with evolving global privacy standards.

  • Email:

Changes to This Policy

The PropFTX reserves the right to amend this Privacy Policy from time to time, as required or in pursuance of changes in relevant laws. If PropFTX decides to make any changes to this privacy policy, PropFTX will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. However, any substantial change to this Privacy Policy will be communicated to you through our website or through email as provided on the website and/or App.

Grievances: If you have any grievances about our Privacy Policy, you may contact us from Monday to Saturday (10:00 AM to 06:00 PM) at the following:

The company is committed to protecting your personal information. The security controls and practices described above are designed to meet the requirements of the Information Technology Act, 2000, and other applicable laws and regulations.